I’m sorry that you didn’t pay enough money. Tesla will downgrade you online.

One,

　

Let’s imagine a scene: you spent hundreds of thousands of dollars on a car, and after a few months, the sales came to chase after it and said, I’m sorry, you bought a low-priced car, but we mistakenly asked you to take a high-priced car, so we need to dismantle those configurations in your car that can only be enjoyed by high-priced cars.

　

What the Fxxx？ ! Do you think you are a fool as a consumer or admit that you are a fool?

　

　

You must think that this might only appear in a funny joke, then I can only say that you are naive. Because I did this kind of thing once recently.

　

Recently, according to foreign media reports, it was announced that the software of some delivered vehicles would be downgraded, because the company was equipped with a standard Plus version with a price of nearly $40,000 on the standard version they had sold for $35,000. After this situation, consumers were told in a hurry that they needed to withdraw this part of functions and configurations.

　

Second,

　

There is a need to popularize science here: there are some differences between our cars and the tradition. Some models of different versions are only different in software settings and almost identical in hardware configuration. Therefore, only by downgrading the software, some vehicle configurations including battery life can be adjusted. To put it bluntly, the configuration of the models they sell is wrong, so you can change your configuration directly through the system software.

　

　

This sounds like a very simple thing. Sales don’t have to "disassemble" your configuration, and the system can be remotely controlled. However, have car companies ever taken into account the violent attacks suffered by consumers?

　

There is no problem when buying a car, no problem when picking it up, and even the car that has been used for a while is still no problem. Then you informed me that "I’m sorry that your money suddenly didn’t pay enough, and we will downgrade it online for you"!

　

In my opinion, the only problem is that there is something wrong with our service. It is better to say that we are not focused enough than professional enough.At least, in the sales process of many traditional car companies, I have never heard of such a thing as paying low-priced money but selling high-priced cars by mistake.

　

　

Third,

　

According to the e-mail sent to some consumers who bought the standard model, "Your computer will soon receive the new software that matches the configuration of the standard model you ordered. As we communicated in April, this included a limited battery life of 220 miles (about 350 kilometers) and cancelled some software functions. To continue to experience the extended battery life, faster acceleration and autopilot functions of the standard Plus version, please arrange a service appointment through the application. "

　

According to this statement, these car owners can upgrade their configuration by adding money later.

　

Do you feel the same as me when you see this?This TM is not a marketing routine played by Tesla!

　

　

Pretend not to know, wait for the owner to get used to the high configuration, and then tell you that we are sorry that we made a mistake and will help you downgrade. If you want to continue to experience the high configuration, you can make a new appointment, dear! Maybe many car owners will think that they are used to high configuration, so add money and don’t want to be downgraded.

　

Of course, I must emphasize that the above paragraph is only my guess, but it is difficult for such a service accident to make consumers not have similar ideas. Not only that, the official price cut earlier, and then the basic assisted driving function was given, and the change from time to time made the car owners very headache.

　

Perhaps Tesla’s technology is awesome and the car is really smart enough, but please be more professional in sales and service. Don’t treat all consumers as fools. Such a "sales accident" either makes consumers suspect that there is something wrong with your system, or makes consumers suspect that your marketing has a routine.

　

Neither is a good thing.

　

Finally, consumers in the China market don’t need to worry, because the standard version has not been sold to the China market, and there are no cars yet, so any marketing routine can’t be yours for the time being.